Terms of Service

Overview

This website is operated by the store named at the top of this page (we, us, our). By visiting the site or buying from us, you agree to these Terms of Service. If you do not agree, please do not use the site.

Products and prices

We describe and show our products as accurately as we can. Colors and sizes can vary slightly from the photos. Prices are shown in US dollars and can change at any time before you place an order. Your selected options and their prices are shown before you add the item to your cart.

Orders

An order is confirmed when you receive our confirmation email. We may refuse or cancel an order, for example if a product is out of stock, if a price was shown in error, or if we suspect fraud. In that case you are refunded in full.

Payment

Payment is taken at checkout through the secure payment methods shown there. We never see or store your full card details.

Shipping and delivery

The personalized necklace ships free to the United States. Estimated delivery is about 7 days, including preparation and personalization. Dates are estimates. See our Shipping policy.

Returns and refunds

You have 30 days from delivery to ask for a replacement or a refund, under the conditions of our Refund policy.

Use of the site

You agree not to misuse the site, interfere with its operation, or reuse its content for commercial purposes without our permission.

Limitation of liability

To the extent permitted by law, our liability for any claim related to an order is limited to the amount you paid for that order. Nothing in these terms limits the rights you have under the consumer laws that apply to you.

Changes to these terms

We may update these terms. The version published on this page on the day of your order applies to that order.

Contact

Questions about these terms? Write to us through our contact form. We answer within 24 hours.