We want you to love your order. If something is not right, we will fix it.
You have 30 days from the day your order is delivered to ask for a replacement or a refund.
Send us a message through the contact page within 30 days of delivery, with your order number and a photo of the problem. We will send a replacement or refund you in full. You do not need to send the item back.
Contact us within 30 days of delivery. The item must be unused and in its original packaging. Once we confirm the return, we refund the price of the item to your original payment method. Return shipping is at your cost.
Every order ships with tracking. If your package does not arrive, contact us and we will reship the order or refund you.
Approved refunds go back to your original payment method. Depending on your bank, it can take 5 to 10 business days for the money to appear.
Email hello@wearsloane.com or use our contact form.